At Gentles Counseling Services (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, gentlescounselingservices.com.

1. Information We Collect

We collect the following personal information through our website’s contact form:

Full name
Email address
Phone number

2. How We Collect Information

Your information is collected when you voluntarily fill out and submit the contact form available on our website.

3. Why We Collect Your Information

We use the information you provide to:

Respond to your inquiries
Schedule appointments
Communicate with you via text or email

4. Text Message Communications and Consent

By submitting your phone number through our contact form, you expressly opt in and give consent to receive text messages from Gentles Counseling Services for purposes related to appointment scheduling, reminders, and other relevant service communications. Standard messaging rates may apply depending on your mobile carrier.

If at any time you wish to stop receiving text messages from us, you may reply with “STOP” or contact us directly to opt out.

5. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. While no online system is completely secure, we strive to use commercially acceptable means to safeguard your data.

6. Sharing of Information

No mobile information will be shared nor sold with third parties/affiliates for marketing/promotional purposes, we do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.

7. Your Privacy Rights

If you are located in the United States, especially in New York State, you have certain rights regarding your personal data, including the right to:

Access the information we hold about you
Request corrections to your data
Request deletion of your data (subject to applicable legal or ethical retention requirements)

To exercise any of these rights, please contact us at: gcs.referrals@gmail.com

8. Third-Party Services

We may use third-party service providers (e.g., a phone service) to help us communicate with clients. These providers have their privacy policies governing the use of your information.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Your continued use of our website constitutes acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Gentles Counseling Services
Email:gcs.referrals@gmail.com
Website: gentlescounselingservices.com