Keeshauna Santouse

As the Administrative Assistant at Gentles Counseling Services, Keeshauna uses her oral and written communication skills to manage our company’s general administrative activities through clerical tasks to ensure the efficient and smooth day-to-day operation of our office.

Her job duties involve answering phone calls, returning voicemails, preparing, and distributing communications, company forms, and reports, as well as greeting visitors and providing them with general information.

She understands in great detail the workload and process for each team member and works hand in hand to help support all our staff to handle requests, queries, and documentation. These insights position Keeshauna as our main point of contact for our referral sources and perspective clients as well as aid in her handling of our referral and waitlist databases.

She has been with our organization for 3 years and is currently completing her Degree in Psychology as she plans to pursue a career in the Mental Health field inspired by the work, she has seen firsthand at our practice along with her own personal life experiences.

Keeshauna is passionate about helping individuals of all ages by providing them with the support that they require to get them the services they need.